Support

Help Center

Guides, FAQs, and ways to reach our team.

Guides

Onboarding, listing products, and managing orders.

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Account help

Password resets, billing, and verification.

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Live assistance

Chat with our ops team for shipment or order issues.

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Top questions

How do I list my factory?

Register via the seller portal, submit business details, and await verification.

How does escrow work?

Funds are held until agreed milestones are met, then released to the seller.

Can I invite my team?

Yes. Add team members under settings and assign roles per workspace.

Need more help?

Talk to us

We respond quickly during business hours.